Agent Harriet

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Activity overview

Latest activity by Agent Harriet
  • Agent Harriet created an article,

    Process & step-by-step guide for onboarding

    HR Managers face numerous challenges on a day-to-day basis, but none more intense than recruitment and employee onboarding. The demand is insatiable, but the talent pool continues to shrink stea...

  • Agent Harriet created an article,

    Physical Security

    Do: Accompany visitors. In the office, if you see someone that is not familiar and not accompanied by a Zendesk employee, feel free to ask them if they have been helped. Notify facilities imme...

  • Agent Harriet created an article,

    Information Security Policy

    All Employees, Contractors, and Third Party Worker who have access to our information should be aware of the Information Security Policy, which can be found here.

  • Agent Harriet created an article,

    First Aid Training Video

  • Agent Harriet created an article,

    IT Policy Video

  • Agent Harriet created an article,

    Time Off Overview

    You will need to go to the application Time Off tab to view your balance. The Balance column shows your balance as of the last day of the pay period, not the current date. For this reason, the bala...

  • Agent Harriet created an article,

    Glossary of Terms

    Technology Assets - All Company-owned wired or wireless networks and virtualized and non-virtualized information systems, including laptops, desktops, servers, tablets, mobile devices, applications...

  • Agent Harriet created an article,

    Change Management

    What you need to know Access to GitHub is limited, by roles, to appropriate Zendesk Personnel. GitHub functions as a repository for all source code changes, and includes documentation for each c...

  • Agent Harriet created an article,

    Security Monitoring

    What you need to know SkyCab utilizes various monitoring tools to log and evaluate potential security events. Systems record specific events which are recorded locally to log files, and then sent t...

  • Agent Harriet created an article,

    Access Control

    What you need to know Network-based controls are in place that require employees to originate from either a Company office or via the approved VPN gateway to gain access to the SkyCab Production Ne...